Case studies

Transformation grounded in delivery

Selected public-safe examples demonstrate the outcomes and disciplines PAYNEDEV SOLUTIONS brings to Microsoft programmes.

Azure Virtual Desktop & Enterprise Architecture
01

Virtual desktop modernisation

Problem
A legacy virtual desktop estate required migration to a cloud-supportable platform while preserving access, identity and operational control.

Architecture & engineering
Designed the Azure Virtual Desktop environment, desktop and storage considerations, identity integration and supporting operational approach.

Outcome
Migrated an estate of 800+ endpoints and established a scalable cloud desktop delivery model.

Lessons learned
A successful endpoint transformation depends on architecture, operations, migration planning and user adoption working together.

Intune, SCCM & Microsoft 365
02

Modern desktop transformation

Problem
Endpoint management and device onboarding needed a clearer route to a compliant, cloud-first workplace model.

Architecture & engineering
Defined the roadmap, management boundaries, lifecycle controls and rollout approach across configuration management, Intune and Windows as a Service.

Outcome
Established a practical modern desktop direction with improved consistency and supportability.

Lessons learned
Device migration is a platform service transformation, not simply a management-tool replacement.

Entra ID, Intune & Security
03

Identity and endpoint governance

Problem
Platform control needed to be strengthened across identity, device compliance and privileged access.

Architecture & engineering
Applied conditional access, MFA, PIM and identity protection alongside Configuration Manager and Intune co-management controls.

Outcome
Improved governance across user access, endpoint management and administrative activity.

Lessons learned
Identity and endpoint controls are most effective when implemented as one coherent service boundary.

PowerShell, Azure Automation & Power Platform
04

Enterprise automation programme

Problem
Recurring technical and service-management work relied too heavily on manual handling and repeated operational effort.

Architecture & engineering
Used scripting, Azure Automation and Microsoft-platform automation patterns to standardise repeatable tasks, reporting and support workflows.

Outcome
Improved consistency, operational speed and service repeatability.

Lessons learned
The strongest automation reduces risk and creates a governed service, rather than simply reducing clicks.

Automation & Service Management
05

Infrastructure efficiency improvement

Problem
Recurring infrastructure and service-management activity created avoidable operational effort.

Architecture & engineering
Applied problem management, engineering collaboration, governance and automation-led improvement initiatives across client infrastructure services.

Outcome
Contributed to recurring efficiency improvements exceeding £500k per annum in public-safe aggregate terms.

Lessons learned
Sustainable improvement requires repeatable processes, clear ownership and measurable operational control.